Privacy Policy

At stihlusmall, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, purchase our STIHL garden tools, lawn mowers, chainsaws, and other outdoor equipment, or interact with our services.
By using stihlusmall, you agree to the collection and use of your information in accordance with this policy. We only collect data that is necessary to provide and improve our services, following the principle of data minimisation.
 Information We Collect
We collect two types of information to serve you better:
1. Personal Information You Provide: When you place an order, contact our support, or register an account, we may collect your name, email address, shipping/billing address, phone number, and payment details. This information is used solely to process your orders, deliver products, and respond to your inquiries.
2. Automatically Collected Information: As you browse our website, we may automatically collect non-identifiable data such as your IP address, browser type, device information, and pages visited. This helps us understand how you use our site and improve your shopping experience.
How We Use Your Information
We use your personal information for the following purposes:
- Process and fulfill your orders, including arranging global free shipping and delivery.
- Respond to your questions, concerns, or support requests via email at [email protected].
- Improve our website, products, and services based on your browsing and purchase behavior.
- Send you order updates, delivery notifications, or important policy changes (we will never send unsolicited marketing emails without your consent).
How We Protect Your Information
We take reasonable security measures to protect your personal data from unauthorized access, disclosure, or misuse. This includes encrypting sensitive information (such as payment details) and limiting access to your data to authorized team members only. We do not store full payment card details on our servers.
Sharing Your Information
We will never sell, rent, or share your personal information with third parties for marketing purposes. We may share your data only with trusted service providers who assist us in processing orders, delivering products, or maintaining our website—these providers are required to protect your information and only use it for the services we request.
Your Rights
You have the right to access, correct, or request the deletion of your personal information. If you wish to exercise these rights, or if you have questions about our privacy practices, please contact us at [email protected], and we will respond promptly.
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates via email if you have provided your contact information.

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